:root{--ink:#343a40;--muted:#6d747b;--accent:#376c46;--line:#dedfe1;--paper:#f2f3f4;font-family:Arial,'Segoe UI',sans-serif;color:var(--ink);background:var(--paper);color-scheme:light;font-synthesis:none}
*{box-sizing:border-box}body{margin:0;font-size:14px;line-height:1.5}button,input,select,textarea{font:inherit}button{cursor:pointer;border:0;background:none;color:inherit}button:disabled{opacity:.45;cursor:default}a{color:#326849;text-decoration:none}a:hover{text-decoration:underline}h1,h2,h3,p{margin:0}h1,h2,h3{line-height:1.3;font-weight:400;letter-spacing:normal}h1{font-size:26px}h2{font-size:18px}h3{font-size:16px}p{color:var(--muted)}svg{width:16px;height:16px;flex-shrink:0}:focus-visible{outline:2px solid #4c8c60;outline-offset:3px}::selection{background:#dce9df;color:#233b2b}.portal{display:flex;flex-direction:column;min-height:100vh}
.site-header{background:#fff;border-top:4px solid #2d4c38}.header-inner{max-width:1170px;margin:auto;min-height:83px;padding:16px 25px;display:flex;justify-content:space-between;align-items:center;gap:25px}.header-inner>a:hover{text-decoration:none}.brand{font-size:27px;font-weight:700;letter-spacing:-1px;color:#2a4634;line-height:1.2}.brand>span{display:block;font-size:11px;font-weight:400;letter-spacing:0;color:#707b73;margin-top:3px}.signed-in{display:flex;align-items:center;gap:7px;font-size:12px;color:#777}.signed-in button{color:#3a6549;padding:3px 0}.signed-in button:last-child{margin-left:18px;padding-left:18px;border-left:1px solid #ddd;color:#686e72}.signed-in button:hover{text-decoration:underline}.site-nav{border-top:1px solid #f1f1f1;border-bottom:1px solid #dedfe1}.site-nav>div{display:flex;gap:4px;max-width:1170px;padding:0 25px;margin:auto}.site-nav button{padding:14px 19px;font-size:14px}.site-nav button:first-child{margin-left:-19px}.site-nav button:hover{background:#f5f6f5}.site-nav button.active{background:#edf2ee;color:#315e3e;box-shadow:inset 0 -2px #4c7959}.breadcrumb{background:#e9ecef;font-size:12px;color:#69727b;border-bottom:1px solid #e2e5e7}.breadcrumb>div{display:flex;align-items:center;gap:12px;max-width:1170px;margin:auto;padding:12px 25px}.breadcrumb button{color:#376c46;padding:0}
.portal-layout{display:grid;grid-template-columns:220px minmax(0,1fr);gap:27px;width:min(1170px,100%);margin:0 auto;padding:28px 25px 50px;align-items:start;flex:1}main{min-width:0}.support-sidebar{min-width:0}.side-panel{border:1px solid #d8dbde;background:white;border-radius:4px;margin-bottom:18px;overflow:hidden}.side-panel h2{font-size:15px;font-weight:500;padding:13px 15px;background:#f6f6f6;border-bottom:1px solid #d8dbde}.side-links button{width:100%;display:flex;justify-content:space-between;align-items:center;text-align:left;padding:10px 15px;font-size:13px;border-bottom:1px solid #eee}.side-links button:last-child{border-bottom:0}.side-links button:hover{background:#f8f9f8}.side-links button.active{background:#eaf1ec;color:#2d613d;border-left:3px solid #4a7957;padding-left:12px}.side-links small{font-size:11px;min-width:22px;padding:1px 6px;border-radius:8px;background:#f0f1f2;color:#687078;text-align:center}.side-links .active small{background:#d9e6dc;color:#315d3c}.side-actions{display:flex;gap:7px;flex-wrap:wrap;border-top:1px solid #eee;padding:13px}.side-actions button{font-size:12px;padding:7px 10px;min-height:33px}.side-panel dl{margin:0}.side-panel dt{font-size:12px;color:#747b82;margin:0;padding:10px 14px 0}.side-panel dd{font-size:13px;margin:0;padding:3px 14px 10px;border-bottom:1px solid #eee;overflow-wrap:anywhere}.side-panel dd:last-child{border-bottom:0}.side-panel dd>.badge{margin-right:4px}.account-panel p{padding:14px;font-size:13px;line-height:1.9;color:#5c6368}.account-panel p strong{font-weight:600;color:#333}.account-panel p span{font-size:12px;overflow-wrap:anywhere}.account-panel>.text-button{padding:0 14px 14px;font-size:12px}
.page-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin:0 0 23px}.page-heading p{font-size:13px;margin-top:7px;line-height:1.7}.page-heading .primary{flex-shrink:0}.heading-actions{display:flex;gap:7px;margin-top:2px}.page-heading .ticket-detail-subject{font-size:16px;font-weight:600;color:#343a40;margin-top:10px}.primary,.secondary,.danger{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:36px;padding:8px 13px;font-size:13px;font-weight:400;border:1px solid transparent;border-radius:4px;line-height:1.4;white-space:nowrap}.primary{background:#3c774e;color:white;border-color:#346a44}.primary:hover{background:#30613f}.secondary{background:#fff;border-color:#cdd1d5;color:#495057}.secondary:hover{background:#f1f2f3}.danger{background:#c95353;color:white;border-color:#bc4646}.danger:hover{background:#b34242}.text-button{display:inline-flex;align-items:center;gap:7px;color:#3d6e4c;font-size:13px;padding:4px 0}.text-button:hover{text-decoration:underline}.wide{width:100%}.panel{background:#fff;border:1px solid #d8dbde;border-radius:4px;margin-bottom:18px}.panel-title{display:flex;justify-content:space-between;align-items:center;gap:15px;padding:14px 18px;border-bottom:1px solid #ddd;background:#fafafa}.panel-title h2{font-size:17px}.panel-title .text-button{font-size:12px}.table-toolbar{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;padding:17px 18px}.table-toolbar label{font-size:12px;margin:0;display:flex;align-items:center;gap:9px;font-weight:400}.table-toolbar select{font-size:12px;width:180px;margin:0;height:33px;padding:6px 8px}.table-toolbar input{width:210px;margin:0;height:33px;font-size:12px;padding:6px 9px}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:13px;text-align:left}th{background:#f4f5f6;color:#626b72;border-top:1px solid #ddd;border-bottom:1px solid #d7dade;padding:12px 14px;font-size:12px;font-weight:600;white-space:nowrap}th:first-child{padding-left:18px}th button{padding:0;font-size:12px;color:inherit;font-weight:600}td{border-bottom:1px solid #e7e9eb;padding:17px 14px;vertical-align:middle}td:first-child{padding-left:18px;min-width:245px;width:45%}tbody tr:nth-child(even){background:#fcfcfc}tbody tr:hover{background:#f5f8f5}.ticket-subject{display:block;text-align:left;padding:0;color:#356c48;line-height:1.45}.ticket-subject:hover strong{text-decoration:underline}.ticket-subject small{display:block;color:#8a9297;font-size:11px;margin-bottom:4px}.ticket-subject strong{font-size:13px;font-weight:600}.ticket-project{font-size:11px;color:#828a90;display:block;margin-top:4px}.date-cell{font-size:11px;color:#737c83;white-space:nowrap}.badge{display:inline-block;border-radius:3px;padding:3px 7px;font-size:11px;line-height:1.4;font-weight:400;background:#e9ecef;color:#5d646b;white-space:nowrap}.badge i{display:none}.sOffen{background:#e7efe0;color:#4b6c2f}.sBeantwortet{background:#e4eef8;color:#356995}.sKundenantwort{background:#fff0d5;color:#966715}.sInBearbeitung{background:#e5f0e9;color:#39734d}.sWartend{background:#eee8f5;color:#756088}.sGeschlossen{background:#eceeef;color:#777e84}.empty-cell{text-align:center;color:#828a90;padding:40px!important}.table-footer{display:flex;justify-content:space-between;align-items:center;gap:15px;padding:14px 18px;font-size:12px;color:#7b8389}.pagination{display:flex;align-items:center;gap:12px}.pagination button{padding:5px 9px;border:1px solid #d7dbde;border-radius:3px;background:white;font-size:12px}.pagination button:not(:disabled):hover{background:#f0f2f3}.project-reset{margin:0 18px 15px}
.form-panel{padding:22px}.form-panel h2{font-size:20px;margin-bottom:22px}label{display:block;font-size:13px;font-weight:500;margin-bottom:19px}label small{font-size:11px;font-weight:400;display:block;color:#858c91;margin-top:4px}input,select,textarea{display:block;width:100%;min-width:0;margin-top:7px;padding:9px 10px;border:1px solid #cbd0d5;background:#fff;color:#343a40;border-radius:4px;font-size:13px;line-height:1.5}input:read-only{background:#e9ecef;color:#727a82}input:focus,select:focus,textarea:focus{border-color:#77a486}input::placeholder,textarea::placeholder{color:#999fa4}input[type=hidden]{display:none}textarea{resize:vertical}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:25px}.form-actions{display:flex;align-items:center;gap:10px;margin-top:23px;border-top:1px solid #e6e8ea;padding-top:20px}.form-hint{font-size:12px;color:#879096;margin-right:auto}.file-label{margin-top:22px}.file-label input{border:0;padding:8px 0;background:white;font-size:12px}.checkbox{display:flex;align-items:center;gap:7px;margin:0 auto 0 0;font-weight:400;font-size:12px}.checkbox input{width:auto;margin:0}.error{font-size:13px;color:#b94242;padding:8px 0;white-space:pre-wrap}.error:empty{display:none}details{padding-top:18px;border-top:1px solid #e6e8ea;margin:22px 0}summary{font-size:13px;cursor:pointer;color:#3d6e4c}details[open]>summary{margin-bottom:22px}.notice{background:#fff7e6;border:1px solid #eddbb4;color:#8d743e;padding:12px 15px;border-radius:4px;font-size:13px;margin-bottom:18px}
.message{overflow:hidden}.message-header{display:flex;justify-content:space-between;align-items:center;gap:15px;background:#f5f5f5;border-bottom:1px solid #e3e5e7;padding:11px 15px;font-size:12px}.message-header strong{font-weight:600}.message-time{font-size:11px;color:#91979c;margin-left:8px}.role-label{background:#edf0f2;color:#707a82;border-radius:3px;padding:2px 7px;font-size:10px;white-space:nowrap}.staff .role-label{background:#e1eddf;color:#44733b}.staff .message-header{background:#f2f6f2}.message-body{padding:20px}.pre{white-space:pre-wrap;overflow-wrap:anywhere;color:#424a50;font-size:14px;line-height:1.75}.internal{border-color:#e2d3a9}.internal .message-header{background:#fff3d6}.internal .role-label{color:#8b6e24;background:#f1dfa7}.attachments{display:flex;flex-wrap:wrap;gap:10px;margin-top:18px;padding-top:15px;border-top:1px solid #e7e9eb}.attachments a{display:flex;align-items:center;gap:7px;font-size:12px;overflow-wrap:anywhere}.attachments small{font-size:10px;color:#969da2}.project-card{display:flex;align-items:center;gap:20px;text-align:left;width:100%;padding:23px 20px;border-bottom:1px solid #e4e6e8}.project-card:last-child{border-bottom:0}.project-card:hover{background:#f7f9f7}.project-card>div{flex:1}.project-card h3{font-size:17px;font-weight:500;color:#376c46}.project-card p{font-size:13px;margin-top:7px}.project-card small{color:#899197}.project-card>span{color:#8a9298;font-size:12px;white-space:nowrap}.project-card>svg{color:#84958a}.customer-row{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px;border-bottom:1px solid #e4e6e8}.customer-row:last-child{border-bottom:0}.customer-row h3{font-size:16px}.customer-row p{font-size:12px;margin-top:6px}.empty{padding:35px 20px;text-align:center}.empty p{font-size:13px;margin-top:10px}
footer{display:flex;justify-content:space-between;max-width:1120px;width:calc(100% - 50px);padding:22px 0;margin:auto;border-top:1px solid #dfe2e4;font-size:11px;color:#999fa4}.eyebrow{font-size:12px;color:#81898e}.login{min-height:100vh;display:flex;flex-direction:column}.login>header{display:flex;justify-content:space-between;align-items:center;padding:24px max(calc((100vw - 1120px)/2),25px);background:white;border-top:4px solid #2d4c38;border-bottom:1px solid #ddd}.login>header>a{display:flex;align-items:center;gap:7px;font-size:12px}.login-grid{width:100%;max-width:470px;margin:40px auto;padding:0 20px;flex:1}.login-panel{background:white;border:1px solid #d8dbde;border-radius:4px;padding:28px}.login-panel h1{font-size:25px;margin:9px 0}.login-panel>p{font-size:13px;margin-bottom:25px}.demo{margin-bottom:0}.demo p{font-size:12px}.demo-choice{display:flex;justify-content:space-between;align-items:center;padding:12px 0;border-bottom:1px solid #eee;width:100%;font-size:12px;color:#376c46}.demo small{font-size:11px;color:#969da2;display:block;margin-top:12px}.login footer{margin-top:auto}.sr-only,.skip{position:absolute;width:1px;height:1px;clip-path:inset(50%);overflow:hidden}.skip:focus{position:fixed;width:auto;height:auto;clip-path:none;padding:10px;background:#fff;z-index:100;border:2px solid #376c46}
dialog{width:min(570px,calc(100% - 24px));max-height:90vh;padding:25px;background:#fff;color:var(--ink);border:1px solid #ccc;border-radius:5px;box-shadow:0 8px 30px #0003}dialog::backdrop{background:#0006}.modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.modal-head .eyebrow{display:none}.modal-head h2{font-size:23px}.close{font-size:27px;padding:0;color:#999;line-height:1}.modal-sub{font-size:13px;margin:12px 0 25px}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);opacity:0;pointer-events:none;background:#e6f0e7;color:#365e3e;border:1px solid #a8c4ac;padding:12px 20px;border-radius:4px;font-size:13px;max-width:90vw;z-index:20}#toast.visible{opacity:1}
@media(max-width:1000px){.portal-layout{grid-template-columns:190px minmax(0,1fr);gap:20px}.table-toolbar{flex-wrap:wrap;gap:12px}.table-toolbar label{width:100%}.table-toolbar label input,.table-toolbar label select{flex:1;width:auto}.ticket-subject strong{font-size:12px}td,th{padding-inline:10px}.date-cell{white-space:normal;min-width:100px}.heading-actions{flex-wrap:wrap;justify-content:flex-end}.form-hint{display:none}.account-panel p{font-size:12px}.page-heading h1{font-size:24px}}
@media(max-width:760px){.header-inner{padding:18px 20px;min-height:75px}.brand{font-size:24px}.signed-in{font-size:11px;flex-wrap:wrap;justify-content:flex-end;max-width:210px}.signed-in button:last-child{margin-left:8px;padding-left:8px}.site-nav>div{padding:0 20px;gap:0;overflow-x:auto}.site-nav button{white-space:nowrap;font-size:12px;padding:13px 14px}.site-nav button:first-child{margin-left:-14px}.breadcrumb>div{padding:10px 20px}.portal-layout{grid-template-columns:1fr;padding:22px 20px 40px;gap:20px}.support-sidebar{display:flex;gap:15px;align-items:start}.side-panel{flex:1;margin:0}.account-panel{display:none}.side-links{display:flex;flex-wrap:wrap;padding:5px}.side-links button{width:auto;gap:8px;border-bottom:0;padding:8px 10px;font-size:11px}.side-links button.active{border-left:0;padding-left:10px;border-radius:3px}.side-links small{font-size:10px}.side-panel>.side-actions{display:none}.side-panel h2{padding:10px 14px;font-size:14px}.side-panel dl{display:grid;grid-template-columns:120px 1fr;padding:8px 14px}.side-panel dt,.side-panel dd{padding:6px 0;margin:0;font-size:12px;border:0}.support-sidebar>.text-button{display:none}.page-heading{gap:15px}.page-heading h1{font-size:23px}.table-toolbar{flex-wrap:nowrap}.table-toolbar label{width:auto;flex:1;display:block}.table-toolbar label input,.table-toolbar label select{width:100%;margin-top:6px}.form-panel{padding:20px}.form-row{gap:17px}.project-card{padding:20px 16px}.project-card>span{font-size:11px}.message-time{display:block;margin:5px 0 0}.customer-row{flex-wrap:wrap}footer{width:calc(100% - 40px)}.ticket-detail-subject{font-size:14px!important}}
@media(max-width:540px){.table-scroll table{table-layout:fixed}.table-scroll th:nth-child(2),.table-scroll td:nth-child(2),.table-scroll th:nth-child(4),.table-scroll td:nth-child(4){display:none}.table-scroll th:first-child,.table-scroll td:first-child{min-width:0;width:67%;padding:14px 12px}.table-scroll th:nth-child(3),.table-scroll td:nth-child(3){padding:14px 6px}.table-scroll .badge{font-size:10px;padding:3px 5px}.ticket-subject strong{overflow-wrap:anywhere}}
@media(max-width:450px){.header-inner{gap:15px}.signed-in{font-size:0;gap:0}.signed-in button{font-size:11px}.signed-in button:last-child{border-left:0;margin-left:0;padding-left:0;width:100%;text-align:right}.page-heading{flex-wrap:wrap}.page-heading p{font-size:12px}.page-heading>.primary{font-size:12px}.table-toolbar{gap:10px;padding:13px}.table-toolbar input,.table-toolbar select{font-size:11px}.panel-title{padding:13px}.panel-title h2{font-size:16px}.panel-title .text-button{font-size:11px}.table-footer{flex-wrap:wrap;padding:13px;font-size:11px}.pagination{gap:9px}.pagination button{font-size:11px}.form-row{grid-template-columns:1fr;gap:0}.message-body{padding:15px}.form-panel{padding:16px}.form-actions{flex-wrap:wrap}.checkbox{flex-basis:100%;margin-bottom:8px}.project-card{flex-wrap:wrap;gap:12px}.project-card>div{flex-basis:100%}.project-card>svg{margin-left:auto}.customer-row p{overflow-wrap:anywhere}.login>header{padding:20px}.login-panel{padding:23px}.login-panel h1{font-size:23px}.login-grid{margin-top:25px}}
@media(max-width:540px){.site-nav>div{display:grid;grid-template-columns:1fr 1fr;padding:0 20px;overflow:visible}.site-nav button,.site-nav button:first-child{margin:0;text-align:left;padding:11px 10px}.site-nav button.active{box-shadow:inset 3px 0 #4c7959}}